4 ways to mature your digital automation strategy

It is now a given that companies need to automate offerings and operations to optimize existing processes and generate better experiences and value for customers. But businesses do not gain maximum value and efficiency simply by adding automation. Your level of maturity is what matters. Knowing your maturity level will help you identify opportunities for automation growth as well as evaluate the risks and challenges that come with bigger, more sophisticated automations. For example, as automation solutions cross departments and integrate disparate technologies, data loss and integrity risks can increase.