5 Things to Do If You’re Short-staffed

With the Turnover Tsunami and Great Resignation still upon us, many business owners are finding themselves short-staffed with little warning. The recruiting, hiring, and onboarding processes takes time, so how do you ensure business continuity and avoid staff burnout in the period before your team is back to full strength? If you’re finding yourself short-staffed, these steps can help you keep your company running smoothly until you’re able to attract and hire new talent. Capture Departing Knowledge Exit interviews are often used by recruiters and HR managers to get feedback to improve the employee experience. While you are soliciting feedback on how to improve, you can also capture knowledge. Ask departing team members to document everything they’ve been doing. If there won’t be any overlap with an incoming employee, it’s important to capture as much information from the departing worker as possible. Find out what the employee does on a daily, weekly, and monthly basis, as well as how they prioritize responsibilities. If they interact with clients, you can ask for any insight they have into clients’ working styles and communication preferences

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