Developing a digital culture at U. S. Steel

After a long career in the healthcare industry, including 10 years as divisional CIO at United Health Group, Steve Bugajski made an industry switch, joining U.S. Steel in 2008 as a global IT executive. He became CIO in 2019 and assumed responsibility for the $10 billion steel producer’s entire global IT organization, including delivery of its overall digital strategy. I spoke with Bugajski about the many digital initiatives underway at U.S. Steel and the organizational model and culture that enables success. What follows is an edited version of our interview.