Labor Shortage Hampering Digitalization Efforts

Everyone is on the bandwagon when it comes to digital transformation. In the third annual study by the Council of Supply Chain Management Professionals and ToolsGroup, 93% of companies are actively engaged in digital transformation. What’s standing in the way of these efforts, according to 52% of survey respondents, is they lack either the people to do the jobs or the people who have the right skills for these jobs. The companies are willing to address that as respondents’ top growth investment for 2022 was “increasing recruitment and training efforts.” Additionally, 51% of companies say they will increase automation in 2022 to focus staff on higher-value activities, due to labor shortages and the ‘”great resignation.” The survey, which took place from January to March 2022 and included 300 supply chain professionals around the world, reports that most companies started 2022 with a positive business outlook but are extremely concerned about external factors that have impacted supply chain planning strategies in the last two years.

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