Leading a hybrid IT workforce: 10 steps to ease the transition

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It’s a mistake for IT leaders to believe that managing a hybrid team is like managing the full work-from-home teams of 2020 or the on-shore/offshore teams of the previous decades. Today’s emerging hybrid environment is different, more complex, and fraught with organizational risk. IT’s traditional organizational structure, culture, and processes for managing virtual resources around the block, around the country, and around the world, evolved over decades of organizational growth, technological enhancement, and business opportunities. The sudden and unexpected work-from-home environment caused by COVID-19 was driven by legal requirements, health concerns, and organizational preservation.

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