Managing Operations Technology with IT

It’s no secret that the worlds of OT (operations technology) and IT (information technology) are becoming ever closer. The growing connection of plant floor devices to enterprise networks for Industry 4.0 and Internet of Things initiatives is driving this convergence of OT and IT. That’s why these two technology groups cannot remain isolated from each other in a world that increasingly requires operations visibility across supply chains for manufacturers to stay competitive. To better understand how IT and OT are merging, and the kinds of technologies enabling this, we connected with James Destro of ServiceNow, a supplier of digital workflow software to connect people, functions and systems across organizations, and Carey Blunt of Fujitsu, one of the world’s largest IT services providers, for a recent episode of the “Automation World Gets Your Questions Answered” podcast series.