The Complex Choreography of Supply Chain Resilience

The magic formula for digital transformation in manufacturing involves the successful convergence of vision, culture, people, processes, and technology. Vison and culture must be joined at the hip when companies undergo a major metamorphosis like transitioning to a wholly digital environment. It is also crucial for processes to be underpinned by the organizational setup (i.e., employees assigned the right roles, responsibilities, and tools). It’s not news that B2B and B2C demand is pushing manufacturers and supply chains to create and deliver more complex, customized products. Then there is the pressure of delivering these products within hours or days after the customer has placed the call-out or order. It all adds up to a multilevel exercise that can be made even more complicated by unknowns or unclear data.