Why Pivoting People Is a Strategic Priority

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Just like post-pandemic physical workspaces will need revising, so too will the skill sets and capabilities of our employees. Yes, leaders absolutely need to reimagine the workplace, but organizations cannot lose sight of the people returning to those spaces. Focusing solely on redesigning the workplace or offering flexible work arrangements (such as remote or hybrid options) without considering employees will hamstring organizations by leaving their people in the lurch. If new strategies cause changes to our workplace, then those same strategies certainly warrant a closer inspection of our workforces — both leaders and employees. The pandemic made it necessary for companies to make strategic pivots to adapt to rapidly changing environments. To meet these new demands, they must also pivot the people within their organizations. Pivoting people refers to a form of talent management that focuses on retraining employees so that they can fill those jobs or roles most closely aligned with an organization’s strategic direction. Preparing employees now, through reskilling and upskilling, will allow organizations to move forward without forcing their employees to adapt on the fly — or, worse, to fail.

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