With a 99.7+% Customer Acceptance Rate, Custom Manufacturer Credits Predictability

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“We often say that what we do is not glamorous,” says Brian Helm, senior vice president of ABX Engineering, Inc., an ISO 9001-2008, ISO-13485, and AS9100D approved contract electronics manufacturer. “We put parts on boards, assemble hardware stuff, and solder wires together. Our ISO procedures create an environment of discipline and documentation control, traceability, and other important areas of long-term, stable, high-quality production for our customers. We do things by the book and make sure that we offer repeatable results.” But it’s this predictability that wins the 36-year-old company new business and long-standing customers. “We’re going to work really hard to get your business, but more importantly, we’re going to work really, really hard to maintain and build your business,” says Helm. “Our average customer has been with us for over ten years. We have several customers that have been with us for over 30 plus years.”

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