XaaS isn’t everything — and it isn’t serviceable

XaaS is, regrettably, defined as, “any computing service that is delivered via the internet and paid for in a flexible consumption model rather than as an upfront purchase or license.” Do some Googling about XaaS and you’ll find much repetitive gushing, but for the more jaundiced among us, it’s hard to avoid concluding that XaaS is, in fact, little more than the intersection of cloud-based computing and charge-backs.