Early Cost Cutting Plus Talent Investment Kept Companies Competitive During Pandemic

During the pandemic, the better business strategy turns out to balance workforce cost savings with targeted employee investments. The companies that employed that strategy performed better than companies that didn’t take this approach, according to a new analysis of S&P 500 companies 2020 earnings call transcripts done by Gartner, Inc. These companies’ revenue rebounded from Q3 2020, and they have outpaced industry peers that solely focused on cost reduction.