How to cultivate IT talent remotely

The pandemic proved that working remote works. People were productive — often more productive than they were in the office — and want to keep doing it. But if you were the kind of manager who led by owning a room and promoted people because you could see they were charismatic, dedicated, or natural leaders — qualities you watched them use — you might be feeling lost right now when it comes to knowing whom on your team you should tag for promotion. When everyone worked in offices together, identifying talent involved “a lot of one-on-one interactions,” says Ryan Hicke, CIO of SEI. “We used a lot of processes, in terms of performance evaluations and rankings, but a lot of those were influenced and driven by personal experience.”