Rethinking Assumptions About How Employees Work

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A management meme of the last year asks, “Who led digital transformation in your company?” The answer is not the CEO or COO or CIO. It’s COVID-19. While darkly funny, it highlights an important point. The pandemic unleashed unprecedented levels of change in the business environment. In April 2020, soon after much of the world entered lockdown, Microsoft CEO Satya Nadella said, “We’ve seen two years’ worth of digital transformation in two months.”

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